You cannot go higher than you think you can.
Don't let the mistakes and disappointments of the past control and direct your future.
Attitude, not Aptitude, determines Altitude.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.
Encouragement is the fuel on which hope runs.