The complaining customer represents a huge opportunity for more business.

When you break goal into increment and start controlling your time, things begin to happen.

Authors by the hundreds can tell you stories by the thousands of those rejection slips before they found a publisher who was willing to 'gamble' on an unknown.

A good life is when you assume nothing, do more, smile often, dream big, laugh a lot and realize how blessed you are for what you have.

It's not going to be easy, it's going to be worth it.

The price of success is much lower than the price of failure.

There are no traffic jams when you go the extra mile.