The complaining customer represents a huge opportunity for more business.

The best thing a parent can do for a child is to love his or her spouse.

Today I will be a successful sales professional, and I will learn something today that will make me even more professional tomorrow.

It's not going to be easy, it's going to be worth it.

As youngsters, my mother taught her children that while we might not be the smartest people around, we could be courteous, polite and considerate of others.

Surround yourself with those who see greatness within you, even when you don't see it yourself!

How happy you are depends to a very large degree on your relationships with other people.