We need to understand the difference between discipline and punishment. Punishment is what you do to someone; discipline is what you do for someone.
If people like you they'll listen to you, but if they trust you they'll do business with you.
With definite goals you release your own power, and things start happening.
If you want to achieve your goals, help others achieve theirs.
New information makes new and fresh ideas possible.
Your first encounter of the day has a more direct bearing on your attitude for that day than your next five encounters.