Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

You were born to win, but to be a winner, you must plan to win, prepare to win, and expect to win.

When we do more than we are paid to do, eventually we will be paid more for what we do.

I opened two gifts this morning. They were my eyes.

Give the world your best and you will get the best out of the world.

If you set the example you will not have to set the rules.

Wouldn't it be wonderful if our mind growled like our stomach does when it is hungry?