I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

Life is a classroom -- only those who are willing to be lifelong learners will move to the head of the class.

It will be disastrous when a leader or manager shows up with one attitude one day and treats people with a different attitude the next day.

WORRYING does not take away tomorrow's TROUBLES, it takes away today's PEACE.

The relationships we have with people are extremely important to success on and off the job.

I have too many flaws to be perfect. But i have too many blessings to be ungrateful.

The young athlete who aspires to greatness, generally speaking, learns a number of things from several different coaches. The first one taught him the fundamentals; the second one instilled discipline in him and taught him more of the techniques that must be mastered to excel.