I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

You build a better company by building better people.

The way you see life will largely determine what you get out of it.

Dont count the things you do, do the things that count.

Life really is like a grindstone, in that it will either grind you down or polish you up.

It really is true that you are what you are and where you are because of what has gone into your mind, and you can change what you are and where you are by changing what goes into your mind.

We all prospect, and don't even know we're doing it. When you start the dating process, you are actually prospecting for the person you want to marry. When you're interviewing employees, you are prospecting for someone who will best fit your needs.