I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

Goals are dreams we convert to plans and take action to fulfill.

A sincere compliment is one of the most effective tools to teach and motivate others.

When you make a mistake, be excited! Analyze what happened, and learn from it.

The child who has not been disciplined with love by his little world will be disciplined, generally without love, by the big world.

There will always be people in your life who treat you wrong. Be sure to thank them for making you strong.

You cannot achieve someone else's goals.