When you put off a task, you buy yourself time to engage in divergent thinking rather than foreclosing on one particular idea.

Focus attention and energy on making a difference in the lives of others, and success might follow as a by-product.

People tend to have one of three 'styles' of interaction. There are takers, who are always trying to serve themselves; matchers, who are always trying to get equal benefit for themselves and others; and givers, who are always trying to help people.

Every time we interact with another person at work, we have a choice to make: do we try to claim as much value as we can, or contribute value without worrying about what we receive in return?

Being a giver is not good for a 100-yard dash, but it’s valuable in a marathon.

Good guys are most likely to finish last, but also most likely to finish first.

When you're dealing with an ambivalent relationship, you're constantly on guard, grappling with questions of trust.