While making art you should just do what is in your heart.

If we want users to like our software we should design it to behave like a likeable person: respectful, generous and helpful.

Usability methods are like sandpapering a chair. If you are making a chair, the sandpaper can make it smoother. But no amount of sandpaper will turn a chair into a table.

We seem to be keeping old fans and are bringing on new fans that are teenagers. I think that is amazing. When I was a teenager, that was when I fell in love with music. It affected me in a deep way. That's why I love having teenagers at our shows.

Just how do I design if not with prototyping? An excellent question. The short answer is 'on paper.'

It's harder than you might think to squander millions of dollars, but a flawed software development process is a tool well suited to the job.

One of the most heinous, insidious lies is the notion that you have to be an asshole to be a successful business person.