The Internet was done so well that most people think of it as a natural resource like the Pacific Ocean, rather than something that was man-made. When was the last time a technology with a scale like that was so error-free? The Web, in comparison, is a joke. The Web was done by amateurs.

It's all about long-term, sustaining relationships.

I think the trick with knowledge is to “acquire it, and forget all except the perfume” - because it is noisy and sometimes drowns out one's own “brain voices”. The perfume part is important because it will help find the knowledge again to help get to the destinations the inner urges pick.

If you're not failing 90% of the time, then you're probably not working on sufficiently challenging problems.

Humans are communications junkies. We just can't get enough.

Bad User on Device is a medium that can dynamically simulate the details of any other medium, including media that cannot exist physically. It is not a tool, although it can act like many tools. It is the first metamedium, and as such it has degrees of freedom for representation and expression never before encountered and as yet barely investigated.

Technology is anything that wasn't around when you were born.