If you've had a bad experience with an agent, you have to move past it. You are bound to want a player at some stage who is represented by this guy and you will have to try to work around the personality of the agent. You tend to work out what makes them tick, what they respond to. You have to have tactical plans to get a deal over the line.

You feel vulnerable when you hear things that are not being said

If you've had a bad experience with an agent, you have to move past it. You are bound to want a player at some stage who is represented by this guy and you will have to try to work around the personality of the agent. You tend to work out what makes them tick, what they respond to. You have to have tactical plans to get a deal over the line.

I did as well as I could at Newcastle.

I tried to push him away with my head. I apologise to everyone. I should not have got involved in it.

I look at Rafa Benitez in his time at Liverpool, he had difficult periods and the same goes for Brendan Rodgers in the same job now. These difficult periods come and you have to accept that.

I have to be involved in negotiations because players have to buy into me and what I want from them if they join my club, so all managers need to be fully involved in transfers, that's for sure.