You feel vulnerable when you hear things that are not being said

The one thing I hate about other managers is waffle that is nowhere near the truth. I would never conduct myself like that.

Shut your noise, you old c***!

I would not want to be the Europa League in the current format, that's for sure. Thursday night games are difficult to contend with given the level of physicality we deal with in the Premier League. We struggled with it at Newcastle and we were not alone in that among the English clubs. Until that issue is addressed, no Premier League team wants to be in the Europa League. That's the reality, even if some don't want to admit it.

You feel vulnerable when you hear things that are not being said

If you've had a bad experience with an agent, you have to move past it. You are bound to want a player at some stage who is represented by this guy and you will have to try to work around the personality of the agent. You tend to work out what makes them tick, what they respond to. You have to have tactical plans to get a deal over the line.

I have to be involved in negotiations because players have to buy into me and what I want from them if they join my club, so all managers need to be fully involved in transfers, that's for sure.