You always have to have faith in your own abilities and that has to be evident to your players.

I did as well as I could at Newcastle.

If you've had a bad experience with an agent, you have to move past it. You are bound to want a player at some stage who is represented by this guy and you will have to try to work around the personality of the agent. You tend to work out what makes them tick, what they respond to. You have to have tactical plans to get a deal over the line.

I tried to push him away with my head. I apologise to everyone. I should not have got involved in it.

It's important that top clubs don't lose sight of the fact that it's the English Premier League and English players should be involved.

I would not want to be the Europa League in the current format, that's for sure. Thursday night games are difficult to contend with given the level of physicality we deal with in the Premier League. We struggled with it at Newcastle and we were not alone in that among the English clubs. Until that issue is addressed, no Premier League team wants to be in the Europa League. That's the reality, even if some don't want to admit it.

You feel vulnerable when you hear things that are not being said