The one thing I hate about other managers is waffle that is nowhere near the truth. I would never conduct myself like that.

I look at Rafa Benitez in his time at Liverpool, he had difficult periods and the same goes for Brendan Rodgers in the same job now. These difficult periods come and you have to accept that.

You feel vulnerable when you hear things that are not being said

If you've had a bad experience with an agent, you have to move past it. You are bound to want a player at some stage who is represented by this guy and you will have to try to work around the personality of the agent. You tend to work out what makes them tick, what they respond to. You have to have tactical plans to get a deal over the line.

I don't like people who drain my time and energy. If you've seen the Harry Potter films, we use the term 'dementors' - people who can draw the life out of you in terms of your energy. So we eradicate the 'dementors', encourage the positive people, and that spreads around to create the team spirit we have here

It's important that top clubs don't lose sight of the fact that it's the English Premier League and English players should be involved.

I would not want to be the Europa League in the current format, that's for sure. Thursday night games are difficult to contend with given the level of physicality we deal with in the Premier League. We struggled with it at Newcastle and we were not alone in that among the English clubs. Until that issue is addressed, no Premier League team wants to be in the Europa League. That's the reality, even if some don't want to admit it.