If I offered you a thousand dollars to take off your shoes, you'd very likely accept--and then I could triumphantly announce that 'rewards work.' But as with punishments, they can never help someone develop a *commitment* to a task or action, a reason to keep doing it when there's no longer a payoff.
Alfie KohnWhen we do things that are controlling, whether intentional or not, we are not going to get those long-term outcomes.
Alfie KohnThe late W. Edwards Deming, guru of Quality management, once declared, 'The most important things we need to manage can't be measured.' If thatโs true of what we need to manage, it should be even more obvious that itโs true of what we need to teach.
Alfie KohnThe legendary statistical consultant W. Edwards Deming, . . . has called the system by which merit is appraised and rewarded 'the most powerful inhibitor to quality and productivity in the Western world' . . . it is simply unfair to the extent that employees are held responsible for what are, in reality, systemic factors that are beyond their control.
Alfie Kohn