Perhaps nothing in all my business has helped me more than faith in my fellow man. From the very first I felt confident that I could trust the great, friendly public. So I told it quite simply what I thought, what I felt, what I was trying to do. And the response was quick, sure, and immediate.

... it is a lonely programme. The very virtues you cultivate become walls that inevitably separate you from your kind.... A new danger comes to your soul, and intolerance and impatience with those who are as you have been all but destroy that which you have taken such pains to build up. Not alone are there spiritual barriers between you and the friends that you have, but your business training has made your mind incisive. In the swift rush of business you have no time for small debates and petty dilemmas.

Imagination is a valuable asset in business and she has a sister, Understanding, who also serves. Together they make a splendid team and business problems dissolve and the impossible is accomplished by their ministrations.... Imagination concerning the world's wants and the individual's needs should be the Alpha and Omega of self-education.

That is the wearisome part of business - there is no peace, no sense of certain, permanent achievement, no stability. The unexpected, and usually the awful, is forever happening.

for the poor the whole world is a self-constituted critic; your smallest action is open to debate. No secret place of your soul is safe from invasion.

The small perplexities of small minds eddy and boil about you. Confident from the experience that has led you out of these same dangers, you attack each problem as it appears, unafraid.

Success is an absurd, erratic thing. She arrives when one least expects her and after she has come may depart again almost because of a whim.