That is the wearisome part of business - there is no peace, no sense of certain, permanent achievement, no stability. The unexpected, and usually the awful, is forever happening.

... hunger and cold, ill-health and pain are nothing. They pass. The thing that remains is ignorant criticism, well-meaning but futile advice, the contempt of a subordinate, the feelings of the underdog.

Perhaps nothing in all my business has helped me more than faith in my fellow man. From the very first I felt confident that I could trust the great, friendly public. So I told it quite simply what I thought, what I felt, what I was trying to do. And the response was quick, sure, and immediate.

There is romance in coffee. It comes from the ends of the earth, and goes to the far corners of man's habitation.

Really to succeed, we must give; of our souls to the soulless, of our love to the lonely, of our intelligence to the dull. Business is quite as much a process of giving as it is of getting.

One must eliminate the traditional and cling to the essential.

When one is working out a problem ... life becomes duality. One's ego transacts the ordinary routine of things, as if the mind had an upper and lower story and the regular performance of the day's duties moved and motivated on the upper floor, while down below the all-absorbing problem toils silently, forcefully, toward its solution.