To survive, to avert what we have termed future shock, the individual must become infinitely more adaptable and capable than ever before. We must search out totally new ways to anchor ourselves, for all the old roots - religion, nation, community, family, or profession - are now shaking under the hurricane impact of the accelerative thrust. It is no longer resources that limit decisions, it is the decision that makes the resources.
Alvin TofflerThe customer will become so integrated into the production process that we will find it more and more difficult to tell just who is actually the consumer and the producer.
Alvin TofflerFuture shock is the shattering stress and disorientation that we induce in individuals by subjecting them to too much change in too short a time.
Alvin Toffler