We need people who can see straight ahead and deep into the problems. Those are the experts. But we also need peripheral vision and experts are generally not very good at providing peripheral vision.

If you don't have a strategy, you're part of someone else's strategy.

Designer's derive their rewards from 'inner standards of excellence, from the intrinsic satisfaction of their tasks. They are committed to the task, not the job. To their standards, not their boss.' So whereas most people divide their lives between time spent earning money and time spent spending it, designers generally lead a seamless existence in which work and play are synonymous. As Milanese designer Richard Sapper put it: "I never work-all the time."

Information overload will lead to 'future shock syndrome' as an individual will suffer severe physical and mental disturbances.

You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment.

Science fiction is the sovereign prophylactic against future shock.

To think that the new economy is over is like somebody in London in 1830 saying the entire industrial revolution is over because some textile manufacturers in Manchester went broke.