I think there is a big and significant difference between being a leader and being a manager-leaders lead from the heart. You have to be analytical and flexible. Flexibility is one of the key ingredients to being successful. If you feel like it's difficult to change, you will probably have a harder time succeeding.

Avon invented the concept of direct marketing and direct selling beauty. And that's still very valid to us. We'll have a firm that will be around for another 114 years as strongly as it was the first 114.

If you feel like it's difficult to change, you will probably have a harder time succeeding.

I think it's critical that you feel you're working for a person who is committed to advancing your career.

The product is second to managing the people.

You know, you go home and you try on a new mascara, and I guess a male CEO can't do that.

I feel like I'm part of history being made. I leave Apple board meetings thinking, 'I've got to do a better job.'