When you think of couponing, you picture a mom cutting coupons out of the back of the newspaper.

Local commerce, without question, will be one of the fundamental use cases enabled by mobile devices over the next several years.

Most small business owners are not particularly sophisticated business people. That's not a criticism; they're passionate about cutting hair or cooking food, and that's why they got in the business, not because they have an MBA.

Sainthood emerges when you can listen to someone's tale of woe and not respond with a description of your own.

One of the challenges of innovation is figuring out how to wipe your mind clean about what you should be doing at any given moment, and not having a religious attachment to what's gotten you there thus far.

You're building a tool, not a piece of art. Don't be blinded by the vision.

I'm just not used to talking that much about myself. It feels strange.