Growth is kinda built into everyone's genes. It's built into management's genes, the salesman's genes, the investors' desires. People expect companies to grow.

The Lesson is, we all need to expose ourselves to the winds of change

Not all problems have a technological answer, but when they do, that is the more lasting solution.

In the first round of work simplification...you can reasonably expect a 30 to 50 percent reduction...To implement the actual simplification, you must question why each step is performed. Typically, you will find that many steps exist in your work flow for no good reason. Often they are there by tradition or because formal procedure ordains it, and nothing practical ordains it.

A career in journalism suddenly lost its appeal.

Think about it. Right now, a whole generation of young (customers) in the United States has been brought up to take computers for granted. Pointing a mouse is no more mysterious to them than hitting the "on" button on the television is to their parents.

I have been quoted saying that, in the future, all companies will be Internet companies. I still believe that. More than ever, really