Detect and fix any problem in a production process at the lowest stage possible.

The worse the news, the more effort should go into communicating it.

The future is going to take care of itself, like it always has.

A question that often comes up at times of strategic transformation is, should you pursue a highly focused approach, betting everything on one strategic goal, or should you hedge? ... Mark Twain hit it on the head when he said, Put all of your eggs in one basket and WATCH THAT BASKET.

It's not enough to make time for your children. There are certain stages in their lives when you have to give them the time when they want it. You can't run your family like a company. It doesn't work.

A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.

Just as we could have rode into the sunset, along came the Internet, and it tripled the significance of the PC.