Leaders have to act more quickly today. The pressure comes much faster.

Detect and fix any problem in a production process at the lowest stage possible.

Every generation thinks that they invented sex.

You need to plan the way a fire department plans: it cannot anticipate where the next fire will be, so it has to shape an energetic and efficient team that is capable of responding to the unanticipated as well as to any ordinary event.

By the late '90s, those who were paying attention perceived the Internet as a 20-foot tidal wave coming, and we are all in kayaks.

Bad companies are destroyed by crisis, Good companies survive them, Great companies are improved by them.

Most Americans probably aren't aware that there was a time in this country when tanks and cavalry were massed on Pennsylvania Avenue to chase away the unemployed.