The new environment dictates two rules: first, everything happens faster; second, anything that can be done will be done, if not by you, then by someone else, somewhere.

Detect and fix any problem in a production process at the lowest stage possible.

Just as you would not permit a fellow employee to steal a piece of office equipment, you shouldn't let anyone walk away with the time of his fellow managers.

Girls don't think boys' games are too hard, they think they are stupid.

Only the paranoid survive.

Technology happens, it's not good, it's not bad. Is steel good or bad?

I believe in the value of paranoia. Business success contains the seeds of its own destruction. The more successful you are, the more people want a chunk of your business and then another chunk and then another until there is nothing left.