There is at least one point in the history of any company when you have to change dramatically to rise to the next level of performance. Miss that moment - and you start to decline.

A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.

You have to pretend you're 100 percent sure. You have to take action; you can't hesitate or hedge your bets. Anything less will condemn your efforts to failure.

I have been quoted saying that, in the future, all companies will be Internet companies. I still believe that. More than ever, really

I'm a great believer in particularly being alert to changes that change something, anything, by an order of magnitude, and nothing operates with the factors of 10 as profoundly as the Internet.

No problem is so complicated that you cannot make it more complicated.

Success breeds complacency. Complacency breeds failure. Only the paranoid survive.