High performance leaders capitalize on crises to galvanize the motivation and actions of people in the organization.

Alberta funds almost all its schools and districts to design and evaluate their own innovations. Teachers are the drivers of change, not the driven.

You cannot switch teachers on and off as if they were PowerPoint presentations.

Arrogance is the conjoined twin of ignorance.

Teaching is an emotional practice: it activates, colors & expresses people's feelings.

In collaborative cultures, failure and uncertainty are not protected but shared and discussed to gain support.

Capacity building originally meant helping people to help themselves. Now it means required training to deliver imposed policies.