There will be very few occasions when you are absolutely certain about anything. You will consistently be called upon to make decisions with limited information. That being the case, your goal should not be to eliminate uncertainty. Instead, you must develop the art of being clear in the face of uncertainty.
Andy StanleyLife is filled with problems to be solved and tensions to be managed. Sometimes it helps to know which is which.
Andy StanleyPeople who blame things rarely change things. Blame is an unassailable change-avoidance strategy.
Andy Stanley