You have to look at leadership through the eyes of the followers and you have to live the message. What I have learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization.

If civilization is going to survive, business and policy-makers must move on, to find within themselves more developed emotions than fear or greed.

One of the key problems of the business world is that greed has become culturally acceptable.

If you pretend that business is beyond morality, that's the kind of morality you get.

Business is not financial science, it's about trading.. buying and selling. It's about creating a product or service so good that people will pay for it.

The bigger you grow, the more intimate communication has to be. It almost has to be belly and belly. As you get bigger and bigger in an organization, everything gets more and more detached and everything is on email or voicemail. That's the worse thing because lack of intimacy is one of the downsides (of growth).

Irritation is a great source of energy and creativity.