People don't want simply to buy the product, they want to have sympathy with the company too.

If you really didn't ever want to get wrinkles, then you should have stopped smiling years ago!

One of the key problems of the business world is that greed has become culturally acceptable.

When you take the high moral road it is difficult for anyone to object without sounding like a complete fool.

My mother's bottom line was truth to her values. It meant bringing your heart and your humanity to work.

I have no interest in being the biggest, the most profitable or the largest retailer. I just want The Body Shop to be the best, most breathlessly exciting company - and one that changes the way business is carried out.

There has been a real influence on young people, whose travel is experiential. For them, their values change when their experiences change; travel is like a university without walls.