Listening is not just hearing what someone tells you word for word. You have to listen with a heart. I don't want that to sound touchy-feely; it is not. It is very hard work.

You hang around actors, or dancers, the minute you sneeze, everybody has a remedy, and we're all on a million different kinds of diets, and different kinds of things that we do for exercise.

Poverty makes it very difficult in an already competitive world for kids to get on a straight track where they can actually love learning.

People realize that we're very good at sending people to war, but we're not good at taking care of them. And people are coming back from war now; years ago, they would have been killed, now they're wounded; and they're coming back alive and with post-traumatic stress. So, I think Americans are sensible enough to know we've got to figure out a way to take care of them.

I mean, I think a healthy country is a country where people are healthy physically, and a smart country is a country where people are educated.

I love studying how people are. Not just what they're saying, but how they are, what they're doing.

I'm interested when things are upside down - because there are so many possibilities in that one moment. There is a lot that is exposed.