My theme song is always: "Pay attention to your viewer. Follow them."

While I was in college, I became a page at ABC. Suddenly I was working for Good Morning America, local news, national news. The page is the lowest rung of the ladder, and it's the also the place where you can ask any question and not feel dumb.

I think the greatest thing we give each other is encouragement...knowing that I'm talking to someone in this mentoring relationship who's interested in the big idea here is very, very important to me. I think if it were just about helping me get to the next step, it would be a heck of a lot less interesting.

Surround yourself with the best people and then get out of their way. Give them a chance to exceed your expectations and they usually will.

I remember when cable happened and everyone said broadcast was dead, and then satellite happened and everyone said cable was dead, and then DVDs happened and everyone said everything was over. Nothing was over. I'm very optimistic about the future.

Take the job or the project that scares you a little. It's the one with the most to teach you.

The greatest gifts you can give your team: clarity, communication, and pulling people together around a shared mission.