The more we rely on the market, the more hooked we become on its promises: Do you need a tidier closet? A nicer family picture album? Elderly parents who are truly well cared for? Children who have an edge in school, on tests, in college and beyond? If we can afford the services involved, many if not most of us are prone to say, 'Sure, why not?
Arlie Russell HochschildCould it be, I wonder, that there is such a thing as a wantologist, someone we can hire to figure out what we want? Have I arrived at some final telling moment in my research on outsourcing intimate parts of our lives, or at the absurdist edge of the market frontier?
Arlie Russell HochschildThe more anxious, isolated and time-deprived we are, the more likely we are to turn to paid personal services. To finance these extra services, we work longer hours. This leaves less time to spend with family, friends and neighbors; we become less likely to call on them for help, and they on us.
Arlie Russell HochschildCompared with the employed, the jobless are less likely to vote, volunteer, see friends and talk to family. Even on weekends, the jobless spend more time alone than those with jobs.
Arlie Russell HochschildHere is a new car, a new iPhone. We buy. We discard. We buy again. In recent years, we've been doing it faster.
Arlie Russell HochschildAnd were in the middle of a perfect storm. These days, government social services are being bad-mouthed and defunded. The non-profit world is looking more and more like the for-profit world. The growing gap between rich and poor makes most of us very anxious about where we stand.
Arlie Russell Hochschild