Ultimately there's a dirty secret about the Internet, which is nothing disappears. All these companies have all your information. They have your search history.

I gave up smoking, I never gave up the drinking. But it's hard to smoke and swim at the same time. You'd get to the edge of the pool and all you'd be wanting is a cigarette when all you actually really want is oxygen. So I traded the smoke for the oxygen.

The failures that we have are sometimes expensive educations.

The power of a handwritten letter is greater than ever. It's personal and deliberate and means more than an e-mail or text ever will. It has a unique scent. It requires deciphering. But, most important, it's flawed.

What I've become good at is bringing things that aren't necessarily mainstream to the mainstream. What I did see on Twitter was a potential for mass publication; it's a mainstream consumer broadcasting device. It transforms customers and companies. You have to be transparent or you fail.

I'm very awkward when I have time off. I don't know what to do with myself. It's weird not to work.

One of the things about being on Twitter, for me, is mostly about just being on the pulse of what people are interested in, what people are doing and what people are looking for. I look at entertainment projects and storytelling and I really try to think about what people want.