We yearn for frictionless, technological solutions. But people talking to people is still the way norms and standards change.

Developing a skill is painful, though. It is difficult. And that's part of the satisfaction. You will only find meaning in what you struggle with. What you struggle to get good at next may not seem the exact right thing for you at first. With time and effort, however, you will discover new possibilities in yourself-an ability to solve problems, for instance, or to communicate, or to create beauty.

Our ideas of what our priorities are shift as we come face-to-face with some of the struggles.

We always hope for the easy fix: the one simple change that will erase a problem in a stroke. But few things in life work this way. Instead, success requires making a hundred small steps go right - one after the other, no slipups, no goofs, everyone pitching in.

Just using a checklist requires [doctors] to embrace different values from ones we've had, like humility, discipline, teamwork.

If I became just a brain in a jar - as long as I can communicate back and forth with people, that would be okay with me.

One of the consequences of if the Affordable Care Act is repealed, is that all of us now are at risk of being a preexisting - of having a preexisting condition waiting to happen. Life, increasingly, is a preexisting condition waiting to happen, now that we have more and more of this data available.