Are soft-hearted people handicapped in business? You have heard a businessman say of someone else, He's all right, but he's too soft-hearted.... To be soft-hearted may be handicapping, in a sense. But on the whole, a soft heart is to be preferred to a hard heart. Hard-hearted, severe, dominating giants sometimes manage to get further and to amass more money. But they get less genuine joy out of life.... It is the hard-boiled employer, not the soft-hearted species, that incites most of our strikes and does most to endanger the harmonious progress of democracy.

Better to be occasionally cheated than perpetually suspicious.

How we love to blame others for our misfortunes! Almost every individual who has lost money in stock speculation has on the tip of his tongue an explanation which he trots out to show that it wasn't his own fault at all.... Hardly one loser has the manliness to say frankly, "I was wrong.

The most famous self-made man in the world today is our own Edison. Talk with Mr. Edison and he will tell you he owes much if not most of his success to omnivorous reading. Forbes is one of his favorite publications. How closely he reads it can be gathered from a letter just received from him in which he asks the editor to forward a long analytical letter to the writer of a series of articles which contained two figures Mr. Edison questions, and he wants to know exactly on what authority or investigation they were based. Both letters were the product of Mr. Edison and were signed by him.

Plan your work - work your plan

Any business arrangement that is not profitable to the other fellow will in the end prove unprofitable for you. The bargain that yields mutual satisfaction is the only one that is apt to be repeated.

If you don't drive your business, you will be driven out of business.