Are soft-hearted people handicapped in business? You have heard a businessman say of someone else, He's all right, but he's too soft-hearted.... To be soft-hearted may be handicapping, in a sense. But on the whole, a soft heart is to be preferred to a hard heart. Hard-hearted, severe, dominating giants sometimes manage to get further and to amass more money. But they get less genuine joy out of life.... It is the hard-boiled employer, not the soft-hearted species, that incites most of our strikes and does most to endanger the harmonious progress of democracy.

A word of appreciation often can accomplish what nothing else could accomplish.

Many a man thinks he is patient when, in reality, he is indifferent.

Judgment can be acquired only by acute observation, by actual experience in the school of life, by ceaseless alertness to learn from others, by study of the activities of men who have made notable marks, by striving to analyze the everyday play of causes and effects, by constant study of human nature.

The person who renders loyal service in a humble capacity will be chosen for higher responsibilities, just as the biblical servant who multiplied the one pound given him by his master was made ruler over ten cities.

Some people are so methodical that that is all they are or ever will be.

The things that are most worthwhile in life are really those within the reach of almost every normal human being who cares to seek them out.