Employers, have you ever stopped to reckon what the goodwill of your workers is worth? ... In most large concerns it would be worth more in dollars and cents to have the goodwill of the working force than of those on the outside. It has been repeatedly demonstrated that the average working force is capable of increasing its production 25% or more whenever the workers fell so inclined. Workers animated by ill will cannot possibly give results equal to those of workers animated by goodwill. The tragic fact appears to be that a tremendous number of working forces are not so animated.
B. C. ForbesIt is when things go hardest, when life becomes most trying, that there is the greatest need for having a fixed goal, for having an air castle that the outside world cannot wreck. When few comforts come from without, it is all the more necessary to have a fount to draw from within. And the man or woman who has a star toward which to press cannot be thrown off the course, no matter how the world may try, no matter how far things seem to be wrong.
B. C. ForbesEnthusiasm is the parent of enterprise. Search and you will find that at the base and birth of every great business organization was an enthusiast, someone consumed with earnestness of purpose, with confidence in their powers, with faith in the worthwhileness of their endeavors.
B. C. Forbes