Everybody thinks that they're going to time the market, they're going to sharpshoot the market, and buy right at the bottom. The truth of the matter is that nobody is good at it.

Most great entrepreneurs I know are nothing like the other kids. They're almost like tangent lines - those lines that seem to go nowhere. Nothing connects them, until they get out in the real world. Then they connect just fine.

The best time to expand is when people are asleep at the wheel.

People want to do business with someone they like. If people like you, they're going to want to do business with you. And if they don't you're going to have an almost insurmountable obstacle to overcome.

People imitate their leader. Lead by example.

Empathy for the people you're working with and being aware of their needs...that's the "big kahuna" in managing people.

If you stand back and analyze the best way to do something, you'll be standing there forever. Follow your gut and jump right in!