It's pretty clear that [customers] know what their budgets are now, and what they want to spend it on.

If you have never done the job, how do you know what to want?

I was an executive running a pretty substantial group before becoming CEO, and I had no idea what it was like. When something goes wrong, people say, 'It's all your fault.' Your reaction is, 'It's not my fault.' But what do you mean? I was the founder, I hired everybody in the company, I was managing it.

It's hard in daily life. It's even harder in management because it's the stress of the moment.

Here's Kanye, the great musical genius of his generation in hip hop, but, like, society really can't even deal with him because he's always saying something that people go, 'Oh, I can't believe Kanye said that. I can't believe he did that.'

In life, you don't have a level of confrontation and the nonsense you run into when you're a CEO. CEOs aren't born.

What do you get when you cross a herd of sheep with a herd of lemmings? A herd of venture capitalists.