Leadership is hard to train on.
Yeah, I became a successful entrepreneur... Eventually
It's pretty clear that [customers] know what their budgets are now, and what they want to spend it on.
Most large mistakes in organizational design come from putting the individual ambitions of the people at the top of the organization ahead of the communication paths for the people at the bottom of the organization.
In a company, hundreds of decisions get made, but objectives and goals are thin.
The person they're working with, is going to be the person they'll know more. So if that person leaves, they're going to go - well, should have I left too? What did they get and how does that compare to my deal.