The idea that the story is true is more important than being able to prove that it's true.

Businesses should follow and learn from others successes and failures in order to better understand and predict their own.

People rely on Wikipedia, and a lot of it is wrong. But because there it is on the Internet, they assume it's right. Rumor gets printed as fact. We may have lost our critical facility as a nation.

I see myself as an entertainer.

I write because I can’t sleep.

I write nonfiction in this thriller-esque style. I have all the facts; I research it. I have thousands of pages of court documents... I try to get inside my stories.

Seeing someone reading something I wrote on an airplane - things like that are pretty awesome.