As leaders, we're giving out grades in every encounter we have with people. We can choose to give out grades as an expectation to live up to, and then we can reassess them according to performance. Or we can offer grades as a possibility to live into. The second approach is much more powerful.

Throw yourself into life as someone who makes a difference, accepting that you may not understand how or why.

how absurd human beings are and how magnificent.

It is the tuning of the universe... It's as if at the beginning of the symphony God turns up the volume just a tiny bit.

It’s one of the characteristics of a leader that he not doubt for one moment the capacity of the people he’s leading to realize whatever he’s dreaming. Imagine if Martin Luther King had said, ‘I have a dream. Of course, I’m not sure they’ll be up to it.

My job is to awaken possibility in other people.

I have a definition of success.