I have a definition of success.

As leaders, we're giving out grades in every encounter we have with people. We can choose to give out grades as an expectation to live up to, and then we can reassess them according to performance. Or we can offer grades as a possibility to live into. The second approach is much more powerful.

It’s one of the characteristics of a leader that he not doubt for one moment the capacity of the people he’s leading to realize whatever he’s dreaming. Imagine if Martin Luther King had said, ‘I have a dream. Of course, I’m not sure they’ll be up to it.

It is the tuning of the universe... It's as if at the beginning of the symphony God turns up the volume just a tiny bit.

My job [is] to awaken possibility in other people. If their eyes are shining, you know you're doing it. If they're not shining you get to ask this question: "Who am I being that my children's eyes are not shining?"

I have a definition of success.

Everybody loves classical music they just don't know about it yet.