Always look for ways to improve even the "good show."

People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

For almost 100 years, The Walt Disney Company has had a variety of leaders. Even though it has been hard for some of these leaders to maintain their focus, the Company has been successful in remaining true to Walt's original direction to create the finest in family entertainment.

In the best organizations, love is the real "pixie dust."

Habits grow from obtaining knowledge, attitude and skills.

Walt Disney said everything he had ever accomplished was a result of Mickey Mouse. Mickey was Walt's alter ego and he was originally modeled after Charlie Chaplin's Little Tramp character. So without Chaplin, who knows what Mickey would have become!

Innovate, don't imitate. Set out to create a culture that is right for your organization, then work at making it happen.