In an increasingly connected world it is less likely that a few people 'manage' everyone else. The new environment requires a shift in the organization of both institutions and societies, one of flexible teams of teams that come together around whatever change opportunities exist and then reform around the next.

Every child must master empathy-based ethics because the rules are changing; the less they apply the less learning them has positive impact

Change begets change as much as repetition reinforces repetition.

Listening is understanding. The skill of empathy is a must to be able to listen...One can listen better if one sees the whole.

What is our job as entrepreneurs if not to change things that are crazy?

The most critical variable [to becoming a change-maker] is one's willingness to give oneself permission. To break the mental chains that make us small because everyone tells us we cannot.

There are millions of people who can get things done. There are very, very few people who will change the pattern in the whole field.