[We in Microsoft] are not the only software company but we are a great software company doing some unique work.

I'm quite worried about the fiscal imbalances that we've got and what that might mean in terms of financial crisis ahead.

People are using Windows PCs more than they watch TV now.

Once you embrace unpleasant news, not as a negative but as evidence of a need for change, you aren't defeated by it. You're learning from it.

If empathy channels our optimism, we will see the empathy and the diseases and the poor school. We will answer with our innovations and we will surprise the pessimists.

You may have heard of Black Friday and Cyber Monday. There's another day you might want to know about: Giving Tuesday. The idea is pretty straightforward. On the Tuesday after Thanksgiving, shoppers take a break from their gift-buying and donate what they can to charity.

Measuring programming progress by lines of code is like measuring aircraft building progress by weight.