I am super lucky. I've been in the area where things have been changing and been part of the digital revolution, the magic of software, the internet, the computer, and now the cellphone... so it's been a great privilege.

The interview process tests not what the applicant knows, but how well they can process tricky questions: If you wanted to figure out how many times on average you would have to flip the pages of the Manhattan phone book to find a specific name, how would you approach the problem? If a spider fell to the bottom of a 50-foot well, and each day climbed up 3 feet and slipped back 2, how many days would it take the spider to get out of the well? .

Playing Bridge is a pretty old fashioned thing in a way that I really like... I do the dishes every night - other people volunteer but I like the way I do it.

When you have a product that has zero sales, it is easy for people to say whatever they want about it and almost fantasize about it.

I don't have a magic formula for prioritizing the world's problems.

Eradications are special. Zero is a magic number. You either do what it takes to get to zero and you're glad you did it; or you get close, give up and it goes back to where it was before, in which case you wasted all that credibility, activity, money that could have been applied to other things.

In fact, that's where my vision of the coming digital opportunity is somewhat different from other people's. I divide it into three parts. One is the office. That's the one I'm most excited about and is the most concrete.