Even for the diseases we don't focus on, cancer, heart disease, you're going to be way better off being sick 10 years from now than any time in the past.

The Internet will help achieve "friction free capitalism" by putting buyer and seller in direct contact and providing more information to both about each other.

Historically, privacy was almost implicit, because it was hard to find and gather information. But in the digital world, whether it's digital cameras or satellites or just what you click on, we need to have more explicit rules - not just for governments but for private companies.

Now, if you're rich, you can spend a lot of money, Netherlands-style, and reduce that. But Bangladesh or parts of India, like Calcutta, they just simply won't be able to afford that kind of protection.

Being flooded with information doesn't mean we have the right information or that we're in touch with the right people.

I set a rule that people weren't allowed to send good news unless they sent around an equal amount of bad news. We had to get a balanced picture. In fact, I kind of favored just hearing about the accounts we were losing because ... bad news is generally more actionable than good news.

The people who resist change will be confronted by the growing number of people who see that better ways are available; thanks to technology.