Learning from mistakes and constantly improving products is a key in all successful companies.
And knowledge management is a means, not an end.
If you count E-mail, I'm on the Internet all day, every day.
The answer is simple, and harsh. The market did not reward saving the lives of these children, and governments did not subsidize it. So the children died because their mothers and their fathers had no power in the market and no voice in the system.
Every company can choose whether to lead or follow the emerging digital trends.
An important re-engineering principle is that companies should focus on their core competence and outsource everything else.