You have to be willing to see that sometimes the governments of these poor countries don't come through. You have to think about that as a constraint. How do you help them be better? How do you come up with things that actually work, even in those tough situations.

Today, you always know whether you are on the Internet or on your PC's hard drive. Tomorrow, you will not care and may not even know.

When you develop software, the people who write the software, the developers are the key group but the testers also play an absolutely critical role. They're the ones who ah, write thousands and thousands of examples and make sure that it's going to work on all the different computers and printers and the different amounts of memory or networks that the software'11 be used in. That's a very hard job.

In K-12, almost everybody goes to local schools. Universities are a bit different because kids actually do pick the university. The bizarre thing, though, is that the merit of university is actually how good the students going in are: the SAT scores of the kids going in.

There's life and death in every email.

Discrimination has a lot of layers that make it tough for minorities to get a leg up.

For Africa to move forward, you've really got to get rid of malaria.