On my desk I have three screens, synchronized to form a single desktop. I can drag items from one screen to the next. Once you have that large display area, you'll never go back, because it has a direct impact on productivity.

Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

It is hard to smash a computer when you're laughing.

The US spends more on energy R&D than all other countries put together, and I personally consider it quite inadequate. In fact, I would have said we should more than double it, if I thought the absorptive capacity could scale up and if it was actually possible to get to that level.

Microsoft Products are Generally Bug Free

By helping us to be more productive, technology lets us to spend less time focusing on survival, and more on solving other challenges.

The difference between a stranger sending you a message that you might be interested in at a very low volume level, no repetition, just sending it to very few people, and that being done as spam - those things get close enough that you want to be careful never to filter out something that's legitimate.