The government is somewhat inept, but the private sector is inept in general. How many companies do venture capitalists invest in that go poorly? By far most of them. However, every once in a while a Google or a Microsoft comes out, so people keep giving them money.

People often overestimate what will happen in the next two years and underestimate what will happen in ten.

Customer service will become the primary value added function of every business.

You have a meeting to make a decision, not to decide on the question.

We need to cooperate globally on epidemic preparedness and prevention in the same way we are cooperating globally to stop people from getting nuclear weapons.

Software is definitely engineering. It's different in that we take on novel tasks every time. It's not like building a certain bridge that is virtually identical to some previous bridge or some previous building.

The malaria parasite has been killing children and sapping the strength of whole populations for tens of thousands of years. It is impossible to calculate the harm malaria has done to the world.