Windows 2000 already contains features such as the human discipline component, where the PC can send an electric shock through the keyboard if the human does something that does not please Windows.

The only thing I understand deeply, because in my teens I was thinking about it, and every year of my life, is software. So I'll never be hands-on on anything except software.

Customers want high quality at low prices and they want it now.

You need to understand things in order to invent beyond them.

here are economies like China's economy where it's less than a tenth [of a percent] today, although it is growing, is quite small, because of the notion that the government takes care of everything, and Europe and China, philanthropy has not been nearly of the same scale.

To get a big company moving fast, especially on a many-headed opportunity like the Internet, you have to have hundreds of people participating and coming up with ideas.

The leader needs to create an environment in which people can analyze the situation and develop a good response.